Google Collab to Support Generative AI in Ambulatory Healthcare Settings

July 27, 2023 - Google Cloud and healthcare technology company CareCloud, Inc. have announced a partnership aimed at supporting operational efficiency and digital transformation for small- and medium-sized healthcare providers through generative artificial intelligence (AI), according to a press release shared with HealthITAnalytics.

Under the collaboration, CareCloud will leverage Google Cloud's generative AI tools, including Generative AI support on Vertex AI, which is designed to help organizations train and deploy machine learning applications and customize large language models to support existing workflows.

In doing so, the partnership seeks to enable smaller providers to utilize the same advanced technologies as their larger counterparts, leading to improved care and outcomes.

"Google Cloud and CareCloud’s partnership will extend advanced technologies to a wider array of physicians," said Hadi Chaudhry, CareCloud’s president and chief executive officer, in the press release. "Generative AI, along with other advanced technologies, has greatly improved data analysis, pattern recognition, and accurate disease diagnoses.”

The press release further indicates that clinics already using CareCloud solutions will be able to analyze data and generate insights via the integration with Google’s generative AI tools. Specifically, these solutions offer capabilities for providers to pull relevant patient information and receive care plan recommendations based on diagnoses, lab results, medical history, and medications.

By combining these recommendations with patient insurance data and other information, the tools can help show providers and patients which costs would be covered by insurance and which would be owed by the patient.

“Healthcare is ready for a change, and generative AI will help organizations put people at the center,” said Aashima Gupta, global director of healthcare strategy and solutions at Google Cloud, in the press release. “This collaboration will enable CareCloud’s physicians to make highly informed decisions for optimal care outcomes.”

The collaboration expands on an existing partnership between the two companies, under which Google Cloud helps support CareCloud’s operational needs. Moving forward, the two will be releasing and expanding generative AI tool integrations for medical imaging and improved search functionality within CareCloud’s solutions.

This collaboration is the latest in a string of partnerships to support Google’s healthcare-driven generative AI initiatives.

Last month, Google Cloud partnered with Mayo Clinic in an effort to transform healthcare using generative AI, with a particular focus on enhancing clinical workflows, assisting clinicians and researchers with information retrieval, and bolstering patient outcomes.

Under the collaboration, Mayo Clinic is exploring how generative AI-based enterprise search functionality can help gather information from different sources, such as EHRs, clinical guidelines, and research papers. The technology may also help automate repetitive tasks, optimize workflows, and streamline administrative tasks.