Healthcare Analytics, Population Health Management, Healthcare Big Data

EHR Usability

How to Facilitate User-Centered Design in Health IT Tools

January 3, 2019 - User-centered design in health IT tools is a relatively new phenomenon, but one that is growing increasingly common, especially as end-users continue to gripe about convoluted workflows and inaccessible data. Creating health IT tools that offer an intuitive, streamlined interface that encourages meaningful interaction could be the key to reducing high levels of burnout while enhancing...


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KLAS: Behavioral Health EHR Vendors Perform Poorly

by Jessica Kent

EHR vendors in the behavioral health space demonstrated low performance rates in areas such as customer satisfaction and system updates, according to a new report from KLAS. The average overall score for these vendors was 70.8 out of 100,...

Are Universal EHRs Key to Healthcare Value, Trust, and AI Adoption?

by Jennifer Bresnick

Healthcare providers in the United States generally don’t harbor very warm feelings for their electronic health records (EHRs). Despite efforts from vendors and regulators to improve the experience of interacting with these...

Top 4 Ways Providers, Vendors Can Improve EHR Usability

by Jessica Kent

The arrival of the electronic health record (EHR) in healthcare has brought just as many challenges as it has benefits, with patient advocates often citing poor EHR usability as the root cause of adverse patient safety events. To enhance...

Workflow Standards Key for Improved EHR Usability, Safety

by Jessica Kent

Health IT developers and providers should work together and define workflow and implementation strategies to enhance electronic health record (EHR) usability and safety, according to a study conducted by MedStar Health and the American...

ONC Offers $80K for Tools to Improve EHR Reporting for Patient Safety

by Jessica Kent

ONC is offering $80,000 in prize money to developers who can create a simple, intuitive method for reporting patient safety concerns through the electronic health record.   “Reporting on the safe use of health IT –...

EHR Satisfaction Rises, Usability Complaints Drop for Nurses

by Jessica Kent

Electronic health record (EHR) satisfaction and acceptance among nurses has improved significantly, with ninety-six percent reporting that they would not want to go back to using paper records, according to a recent Black Book...

EHR Usability, Clear Benefits Drive Adoption in Behavioral Health

by Jessica Kent

To improve electronic health record (EHR) adoption among behavioral health clinicians, organizations must ensure high levels of EHR usability and share the clear benefits of EHR adoption, according to a study published in Perspectives in...

Lean Methodology Boosts EHR Documentation Quality, Efficiency

by Jessica Kent

Applying Lean methodologies to an inefficient, first-generation electronic health record (EHR) system could enhance EHR documentation quality and efficiency, increase patient care time, and improve both provider and patient satisfaction,...

EHR Documentation Burdens Bring Usability, Satisfaction Declines

by Jessica Kent

EHR adoption rates among ophthalmologists are up to 72.1 percent, according to a survey published in JAMA Ophthalmology, but satisfaction is on the decline due to significant documentation and usability concerns. A research team headed by...

Pew: EHR Usability Concerns May Still Impact Patient Safety

by Jessica Kent

Electronic health records are quickly becoming the standard way clinicians track and retrieve patient information, but EHR usability can put patient safety in jeopardy, according to a report from the Pew Charitable Trusts. EHRs are a...

Humana: Can Artificial Intelligence, NLP, Voice Tools Revamp EHRs?

by Jennifer Bresnick

Electronic health record (EHR) developers and consumer tech companies aren’t the only ones who believe that healthcare’s big data could use a massive makeover with the help of artificial intelligence, machine learning, and...

EHR Tech Support with Clinical Focus Enhances Patient Care Quality

by Jennifer Bresnick

Making sure that the voice on the other end of the EHR tech support hotline has some clinical know-how could be a promising way to improve patient care quality and the health IT user experience. Lackluster technical support can prevent...

AMA to Connect Physicians with Health IT, Big Data Companies

by Jennifer Bresnick

The American Medical Association (AMA) is continuing its efforts to reshape the health IT landscape by offering physicians a chance to collaborate with big data analytics companies and other vendors through a new online forum. The...

Big Data, Machine Learning Can Revamp Provider Health IT Use

by Jennifer Bresnick

Big data doesn’t have to be the enemy of overwhelmed clinicians staring at their computer screens while griping about their electronic health records, says a pair of researchers from Harvard Medical School and Press Ganey in a NEJM...

EHR Usability Shortfalls May Up Pediatric Patient Safety Risks

by Jennifer Bresnick

EHR usability and design flaws may be putting pediatric patient safety at risk, and must be addressed by vendors and rule makers in order to ensure the delivery of high-quality care to children, says a coalition of healthcare stakeholders...

The Difference Between Clinical Decision Support, Big Data Analytics

by Jennifer Bresnick

Healthcare organizations have a lot of options to choose from when it comes to leveraging their growing big data assets.  From population health platforms and supply chain management tools to clinical decision support and business...

Can Artificial Intelligence Relieve Electronic Health Record Burnout?

by Jennifer Bresnick

Healthcare providers still facing frustrations years after switching to electronic health records (EHRs) may soon find some relief from burnout as artificial intelligence moves closer to reality, suggests a viewpoint article published in...

AMIA: Health Informatics Can Help Overcome the Big Data “Deluge”

by Jennifer Bresnick

Organizations that wish to avoid drowning in the big data deluge should turn to the life raft of health informatics, which can help providers and researchers better use data to produce meaningful quality improvements, says the American...

Nurse Informaticists Can “Triage” EHR Optimization Problems

by Jennifer Bresnick

Healthcare organizations still struggling to improve clinical workflows and address persistent EHR optimization and usability problems often turn first to their vendors in order to seek help with optimization.  After all, it’s...

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