Sponsored By: West
Thanks to modern devices, communication preferences in healthcare are shifting away from traditional phone calls and toward digital formats that offer greater convenience. As modern channels such as text, email and surveys continue to rise in popularity, healthcare organizations must update their communication strategies to meet patients' expectations and to maximize their engagement. Read this white paper to learn the results of a recent West study on patient communication preferences and to see how healthcare organizations can adopt digital channels into their outreach strategy.
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