- Rush University Medical Center is the third health system in the nation to reach the top level of analytics maturity according to the relatively new HIMSS Adoption Model for Analytics Maturity (AMAM).
Joining Duke Health and UNC Health Care at the “pinnacle of applying analytics to support patient-specific prescriptive care” is a major achievement, says HIMSS.
“Rush University Medical Center has dynamic analytics leadership. From the COO's office live dashboard to front line care in the Road Home Program for vets, Rush showed how to deliver passionate, data-driven care,” said James E. Gaston, Senior Director, Healthcare Advisory Services Group, HIMSS Analytics.
Predictive analytics and real-time data access are at the core of Rush’s success on the eight-step pathway to becoming a completely data-driven organization.
Rush is able to stream real-time data from multiple sources, integrate and analyze the data, and present results to relevant stakeholders almost immediately, HIMSS Analytics said.
In one example, Rush was able to significantly lower the number of individuals who came to the ED but left without being seen (LWBS). This number is a bellwether for the efficiency of the hospital, and has an impact on revenue and patient experience scores.
Predictive analytics that assessed ED demographics and utilization rates helped flag individuals at elevated risk of leaving the ED without consulting with a provider, and allowed staff members to ensure those individuals received the right interventions for their needs.
As a result, the Medical Center slashed its LWBS rate from 3.83 percent to just 1.25 percent in a mere three months, exceeding an already-aggressive goal of 1.4 percent.
“Data and information are the new liquid gold,” said Dr. Shafiq Rab, senior vice president and chief information officer, Rush University Medical Center and the Rush System. “At Rush, we are using tools like artificial intelligence and machine learning to mine that gold and use it to improve outcomes for our patients and our communities.”
The health system also achieved Stage 7 on the Outpatient Electronic Medical Record Adoption Model (O-EMRAM), HIMSS noted.
“Accomplishing O-EMRAM Stage 7 demonstrates that Rush is maximizing the full potential of the EMR, especially by demonstrating continuous improvement of patient care at the population health level. The use of technology has been central to Rush' efforts to address discrepancies in health equity,” the organization said.
Rush also made headlines this week for announcing it will partner with AT&T to become the first 5G wireless hospital in the United States. The faster network will support the flow of data across the health system and the use of artificial intelligence, as well as provide a foundation for many of the real-time data processes required to deliver quality care, Rab said.
“We strongly believe 5G is a game-changing technology that when fully implemented will help us support better hospital operations as well as provide the highest quality patient and staff experience,” he said.
“The technology will enhance access to care, even from long distances, while also helping to decrease costs and improve efficiency. Imagine sometime in the not too distant future, for example a doctor performing a virtual visit with a patient while downloading an entire MRI scan within seconds. The cutting-edge applications we’re implementing need a fast, reliable network to support them.”
Rush University Medical Center will be formally recognized for its Stage 7 AMAM achievement at the 2019 HIMSS Conference and Exhibition held this February in Orlando, Florida.