Google, Northwell Health Partner to Boost Patient Care, Clinician Experience
Google Cloud and Northwell Health have teamed up to utilize the cloud and artificial intelligence to enhance health system processes, like scheduling and payer interactions.
- Google Cloud and New York-based Northwell Health announced a collaboration to accelerate the health system’s digital transformation using cloud technology and artificial intelligence (AI), with the aim of improving patient care, clinician experience, and operational efficiency.
Under the partnership, Northwell Health will implement Google Cloud in its facilities to enhance experiences in digital scheduling, automate payer interactions and provide intelligent summarizations of medical information. The health system will also leverage Google’s AI and machine learning (ML) capabilities to generate predictive insights, which will help with capacity planning and scheduling, along with identifying risk indicators to boost early interventions, according to the press release.
"Digital transformation is critical to our long-term goals of further advancing clinical excellence in our health system," said Michael Dowling, president and CEO of Northwell Health, in the press release. "This partnership will help us deliver personalized experiences by safely and privately harnessing customers' data to enhance care, well-being, and equity in care for our patients."
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