Healthcare Analytics, Population Health Management, Healthcare Big Data

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Patient Satisfaction and HCAHPS: What It Means for Providers

PatientEngagementHIT What is patient satisfaction? Patient satisfaction is the extent to which patients are happy with their healthcare, both inside and outside of the doctor’s office. A measure of care quality, patient satisfaction gives providers insights into various aspects of medicine, including the effectiveness of their care and their level of empathy. Satisfaction, while always an important fac...


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What Entities Need to Know about Upcoming OCR HIPAA Audits

HealthITSecurity The latest round of OCR HIPAA audits were announced earlier this year, leading many healthcare organizations to review their HIPAA compliance measures and ensure that all necessary policies and procedures have been properly documented. The ...

How Patient Portals Improve Patient Engagement

PatientEngagementHIT What are patient portals? Patient portals are an online website that is connected to the EHR, centrally focused on patient access to health data. These tools give patients a look into various data points, including lab results, physician&nb...

Reducing Medical Errors with Improved Communication, EHR Use

EHRIntelligence The revelation that medical error is the third leading cause of death in the United States sent unsettling reverberations through the healthcare industry last week, but the news is likely only the tip of the iceberg and much more must be do...

What Is MACRA and What It Means to Providers, EHR Technology

EHRIntelligence More than a year has passed since Congress voted to enact the Medicare Access and CHIP Reauthorization Act of 2015 and the Department of Health & Human Services issued its notice of proposed rulemaking for MACRA implementation. At its m...

Finding a Place for Real Time Location Systems in Healthcare

mHealthIntelligence Roughly ten years ago, PeaceHealth installed a real time location system (RTLS) platform to help track nurses and equipment in the three-state Pacific Northwest health system. Since then, officials say, the health system has cut its “...

Using Revenue Cycle Analytics for Effective Value-Based Care

RevCycleIntelligence The hospital industry has been experiencing a number of challenges in recent years due to the payment reforms coming from the Centers for Medicare & Medicaid Services (CMS) and commercial health payers. There has been a much greater pus...

What We Know About Value-Based Care Under MACRA, MIPS, APMs

RevCycleIntelligence The Medicare Access and CHIP Reauthorization Act of 2015 has many parts tied to Medicare and other federal health plan beneficiaries, but first and foremost it is a bill that brings an end to the sustainable growth rate and a beginning to n...

Key Ways to Improve Claims Management and Reimbursement in the Healthcare Revenue Cycle

RevCycleIntelligence Reimbursement is changing in healthcare. Even before elements of the Affordable Care Act began to go into effect, a growing focus on value- based care versus volume has led many healthcare organizations and providers to consider accoun...

Increased EHR Adoption Raises Need for Robust EHR Security

HealthITSecurity EHR security is one small piece to the larger data security puzzle that healthcare organizations, especially those of a larger size, are becoming increasingly aware of and looking to address. Under HIPAA, covered entities have the responsib...

Why a Thin Line Separates EHR Optimization, EHR Replacement

EHRIntelligence For the past years, industry analysts have predicted a rise in EHR replacement activities that have failed to come to fruition. Most recent reports now point to a shift in the thinking of healthcare organizations and providers about their c...

Time, Commitment Required for ACO, Value-Based Care Success

HealthPayerIntelligence In healthcare, as in so many other areas of life, patience is a virtue. Providers and payers pursuing ACO development will need to have plenty of it before their care transformation efforts pay off with significant cost savings. As provider...

Why Healthcare Needs Value-Based Supply Chain Management

RevCycleIntelligence Healthcare supply chain — the holistic flow of relationships between suppliers and customers — is about efficiently delivering low cost care as goods and supplies, such as a pair of doctor’s gloves, move from point of purc...

How Healthcare Secure Texting, Messaging Impact the Industry

HealthITSecurity With the continued push for patient-centered care and ever-evolving technological options available to healthcare providers, secure texting and secure messaging have become an increasingly popular path for providers. Not only will secure te...

Physician Perspectives on Benefits of mHealth Adoption, Use

mHealthIntelligence Whereas the bigger networks and health systems may have the resources for mHealth adoption, those in a much smaller environment have to make do with less — or be more creative. To try to understand how independent and small practice d...

Return on Investment Remains a Problem for Meaningful Use

EHRIntelligence A mixture of surprise and relief likely met the recent revelation by the head of the Centers for Medicare & Medicaid Services (CMS) regarding serious changes to meaningful use requirements that will bring the EHR Incentive Programs more...

How Eligible Providers Performed in Stage 2 Meaningful Use

EHRIntelligence Much of the pushback for the Stage 3 Meaningful Use final rule stems from the experience of meaningful use eligible professionals (EPs) and hospitals (EHs) in Stage 2 meaningful use, which led many to call for and eventually receive concess...

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